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Error code · Microwave

Bertazzoni Microwave Message “ERROR”: Clock entry or sensor cooking problem

On the Bertazzoni MO30STANE built-in microwave and the MD24X and MD24LX microwave drawers, ERROR appears if an incorrect clock time is entered. During sensor cooking it appears if the sensor does not detect vapor properly, and…

Low risk · DIY check OK
Code
ERROR
Appliance
Microwave
Brand
Bertazzoni
Warranty
30-day workmanship

What ERROR means

On the Bertazzoni MO30STANE built-in microwave and the MD24X and MD24LX microwave drawers, ERROR appears if an incorrect clock time is entered. During sensor cooking it appears if the sensor does not detect vapor properly, and the microwave turns off. It also appears as an error message if Stop/Clear is pressed or the door is opened during the sensing phase.

Common causes of ERROR

  • Clock time entered incorrectly
  • Sensor cooking could not detect vapor from the food
  • Door opened during the sensing phase
  • Stop/Clear pressed during sensing
✓ One safe check you can try

1. Touch Stop/Clear. 2. If you were setting the clock, enter the time again with valid numbers. 3. For sensor cooking, wipe the cavity and start again without opening the door early. 4. Use a covered dish if the food is very dry. 5. If ERROR shows on every attempt, call us.

! Why to stop there
  • ERROR is usually about how the oven was used, not a broken part.
  • Opening the case is dangerous because the high voltage capacitor can hold a charge.
  • If ERROR repeats with simple tasks, the control needs a test.
  • Our written price comes first, and the work carries a 30-day warranty.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
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ERRORERROR questions
Why did sensor cooking show ERROR?

The sensor could not detect vapor from the food properly, or the door or Stop/Clear was used during the sensing phase. Start again and do not open the door until sensing is complete, because that interrupts the reading.

Does ERROR mean my clock entry was wrong?

Yes, it can. If you enter an incorrect time the microwave shows ERROR. Touch Stop/Clear and enter a valid time again, using numbers that make a real time of day.

The microwave shows ERROR for everything. What now?

Unplug it for a minute and plug it back in. If ERROR still appears on every attempt, even for simple timed cooking, do not open the case and call us. We quote in writing first.

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Still unsure about ERROR?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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