Bertazzoni MAST30WDEX Warming Drawer Service
The MAST30WDEX is a 30-inch electric warming drawer from the Master Series. It is installed below a wall oven or in the base of an island, holding plates and finished dishes warm until serving.
A warming drawer runs for long stretches at low heat, so the thermostat and the heating element work steadily for years. The glide takes the weight of heavy loads, and the drawer front can twist if it is pulled hard. We test the temperature, check the glides and the seal, and read the control response before replacing parts.
Between visits, avoid stacking plates higher than the drawer opening and do not cover the bottom with foil. A 30-day workmanship warranty covers the repair, and the price is agreed in writing before we start. If the drawer feels hotter than the dial says, stop using it and call us.
Check that the control is turned on and the drawer is shut. If it is, the element or thermostat may not be working. We measure the temperature inside and test each part with a meter.
The glides may be uneven or one side may be bent from heavy loads. We realign the glides, check for damage on the rollers and make sure the drawer closes square.
Follow safe holding temperatures for the food. If the drawer is not holding its setting, have us test it first, since a drifting thermostat can leave food in an unsafe range.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.
