Bertazzoni PROF30WDEX Warming Drawer Repair

The PROF30WDEX is a 30-inch built-in warming drawer from the Professional Series. It usually sits under a wall oven or inside an island base, keeping dishes at serving temperature while the rest of the meal comes together.
Two things tend to change with age: the thermostat and the glides. A thermostat that drifts can leave food lukewarm or overcook it, and a full-extension glide that binds makes the drawer jam when it is loaded with heavy plates. The humidity setting also relies on a closed drawer, so a poor seal affects results.
We measure the drawer temperature against its setting, inspect the glides and seal, and test the control. You receive the price in writing before work starts. Between visits, avoid sliding hot pans across the drawer glides and keep the vent slot clear of foil or towels. A 30-day workmanship warranty covers every repair.
A thermostat that has drifted, a weak heating element or a drawer that does not close tightly can all do it. We measure the drawer with a thermometer and test each in turn.
Make sure nothing is caught under the front or on the track. If it still binds, the glides may be bent or worn. We realign the track and replace the glide if the rollers are damaged.
Use it for foods that dry out, such as roasts or vegetables, and keep the drawer closed. If the setting seems to have no effect, we check the seal and the vent so the drawer holds moisture.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.