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Error code · Freezer

Bertazzoni Freezer Column Message “Power Failure”: Prolonged outage recorded

On Bertazzoni built-in freezer columns with a TFT display, such as the REF24FCIPRR, REF30FCIPIXL and REF18FCIPRL, Power Failure!! means electrical power was interrupted for a prolonged time. The freezer resumes operation automatically when power returns, and…

Low risk · DIY check OK
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Code
Power Failure!!
Appliance
Freezer
Brand
Bertazzoni
Warranty
30-day workmanship

What Power Failure!! means

On Bertazzoni built-in freezer columns with a TFT display, such as the REF24FCIPRR, REF30FCIPIXL and REF18FCIPRL, Power Failure!! means electrical power was interrupted for a prolonged time. The freezer resumes operation automatically when power returns, and the display shows the warmest temperatures reached while it was off, so you can judge the food. Your food is only at risk if the display shows it warmed up.

Common causes of Power Failure!!

  • Utility power outage
  • Breaker tripped or switched off
  • Plug pulled out or loose
  • Power strip or outlet that lost power
✓ One safe check you can try

1. Keep the freezer door closed as much as possible. 2. Read the warmest temperatures shown on the display. 3. Check the breaker and the plug. 4. Decide about the food using the warmest temperature shown. When in doubt, throw it out. 5. If the freezer does not restart on its own, call us.

! Why to stop there
  • The message is a record of an event, not a repair.
  • Food that has thawed and refrozen can be unsafe.
  • If the freezer does not restart, the control needs a check.
  • We give a written price before work and warrant the repair for 30 days.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
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Power Failure!!Power Failure!! questions
What does the display show after Power Failure?

It shows the warmest temperatures reached during the outage. That gives you an idea of how warm the freezer got, which helps you decide what to keep.

Do I need to reset the freezer?

No. It resumes by itself once power is back. Close the door and give it time to return to its set temperature, which can take several hours depending on how warm it got.

What if the freezer does not restart?

Check the breaker and the plug first. If power is on and the freezer stays dead, call us. We will test it and give a written price before any work.

Book a visit

Still unsure about Power Failure!!?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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