On current Bertazzoni Professional, Master and Heritage ranges, such as the PRO366BCFGMXT, the control knobs can warm up when the oven is used with the door open. The advice is to keep the oven door shut…
On current Bertazzoni Professional, Master and Heritage ranges, such as the PRO366BCFGMXT, the control knobs can warm up when the oven is used with the door open. The advice is to keep the oven door shut when not in use or when grilling and broiling. Cooking with the door open lets heat rise to the control panel. The owner feels hot knobs and sometimes a warm backguard.
1. Close the oven door fully during cooking, broiling and after use. 2. Turn the oven off and let the knobs cool before touching them. 3. Check the door seal for gaps or damage. 4. If the knobs get hot with the door closed, stop and call us.
A little warmth is normal during a long cook. They should not become painfully hot with the oven door closed, so if they do, first check for a door left open or a door that is leaking heat.
Yes, the cooling fan keeps the controls cool and may keep running for up to 30 minutes after the oven is off. A fan that does not run at all is a separate problem and should be looked at.
Yes. We inspect the door gasket and hinges to see where heat is escaping toward the knobs, give the price in writing before replacing anything, and warrant our work for 30 days.
A technician diagnoses it on site and gives you the price in writing before any work starts.