On current Bertazzoni Professional, Master and Heritage ranges, such as the PRO365ICFEPXT and HER366BCFGMXT, ignition candles that spark nonstop usually mean the cooktop is wet from cleaning or a boil over. The advice is to turn…
On current Bertazzoni Professional, Master and Heritage ranges, such as the PRO365ICFEPXT and HER366BCFGMXT, ignition candles that spark nonstop usually mean the cooktop is wet from cleaning or a boil over. The advice is to turn off the electricity supply and thoroughly dry the burners and igniters. The owner hears constant clicking even when no knob is turned and the burners are off.
1. Turn all burner knobs off and switch off the electricity supply at the breaker. 2. Lift off the burner caps and rings and dry every part, including the igniter tips, with a clean cloth. 3. Let everything air dry for about an hour. 4. Restore power and see whether the clicking has stopped. 5. If you smell gas, leave the house and call the gas utility from outside.
After a boil over or wet cleaning, water can bridge the igniter and keep triggering the spark. Drying the burner parts thoroughly normally ends it.
Give it about an hour with the power off at the breaker. If the clicking returns once everything is fully dry, the ignition parts themselves may need attention from a technician.
Yes. We test the ignition parts one by one and quote the repair price in writing before starting any work. Our workmanship carries a 30-day warranty, so the repair is backed after we leave.
A technician diagnoses it on site and gives you the price in writing before any work starts.
