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Error code · Wine Column

Bertazzoni Wine Column Message “Power Failure”: Long Outage Recorded

On Bertazzoni built-in wine columns with a TFT display, such as the REF24WCPIXR and REF18WCPRL, "Power Failure" means the electrical power was interrupted for a prolonged time. The column restarts automatically and shows the highest temperatures…

Low risk · DIY check OK
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Code
Power Failure
Appliance
Wine Column
Brand
Bertazzoni
Warranty
30-day workmanship

What Power Failure means

On Bertazzoni built-in wine columns with a TFT display, such as the REF24WCPIXR and REF18WCPRL, "Power Failure" means the electrical power was interrupted for a prolonged time. The column restarts automatically and shows the highest temperatures recorded during the outage. You see the message on the touchscreen after power returns, and the cabinet cools again by itself. Nothing needs to be reset by hand.

Common causes of Power Failure

  • A utility outage or storm that lasted long enough to be logged
  • A tripped breaker or a switched-off outlet
  • A loose plug behind the built-in cabinet
  • Repeated short power dips from the home wiring
✓ One safe check you can try

1. Read the highest temperatures on the display. 2. Keep the door closed while the cabinet cools back down. 3. Check the breaker panel and reset a tripped breaker once. 4. Check bottles for warmth after a few hours. 5. If the message returns without an outage, note the dates and call us.

! Why to stop there
  • The plug is behind a built-in cabinet, and pulling the column out can damage the floor or the wiring.
  • Home wiring problems are not visible on the appliance and belong to an electrician.
  • Opening the door repeatedly to check slows the recovery.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
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Other Wine Column codes

Upper or lower zone too warmBertazzoni Wine Column Message "Upper or Lower Zone Too Warm": Zone Above Setpoint Upper or lower zone too coldBertazzoni Wine Column Message "Upper or Lower Zone Too Cold": Wait Before Calling Check condenserBertazzoni Wine Column Message "Check Cond": Time to Clean the Condenser Door openBertazzoni Wine Column Message "Door open": Door Left Open Too Long E1/E2Bertazzoni REF18WCB/REF24WCB Codes E1 and E2: Upper Zone In-Cabinet Probe Open or Shorted E3/E4Bertazzoni REF18WCB/REF24WCB Codes E3 and E4: Upper Zone Frosting Probe Open or Shorted E5/E6Bertazzoni REF18WCB/REF24WCB Codes E5 and E6: Middle Zone In-Cabinet Probe Open or Shorted E7/E8Bertazzoni REF18WCB/REF24WCB Codes E7 and E8: Middle Zone Frosting Probe Open or Shorted
Power FailurePower Failure questions
Is the column broken?

No. The message records an outage and the restart. After the cabinet cools back to your settings, it runs normally. Bottles themselves need nothing from you, though it is worth glancing at the thermometer the next day.

Can the wine be harmed by a long outage?

A few hours is rarely a problem for sealed bottles. Look at the highest recorded temperature on the display. If it reached warm room temperature for a day or more, tasting a bottle first is wise.

It keeps showing the message. What should I do?

Frequent messages suggest repeated power dips. Check the breaker and the outlet, and if the outlet is fine, call us. We can test the control and tell you the cost in writing.

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Still unsure about Power Failure?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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