Bertazzoni Wine Column Message "Upper or Lower Zone Too Warm": Zone Above Setpoint

What Upper or lower zone too warm means

On Bertazzoni built-in wine columns with a TFT display, such as the REF24WCPIXR and REF18WCPRL, "Upper zone too warm" or "Lower zone too warm" appears when that zone is warmer than the temperature you chose. The screen sends you to the troubleshooting guide. You may feel the glass of the bottles warm, and the compressor may run longer than usual.

Common causes of Upper or lower zone too warm

A door left open or a gasket that does not seal
A condenser grille covered in dust
A recent load of room-temperature bottles
A sensor, fan or cooling part that cannot hold the zone at its setpoint

✓ One safe check you can try

1. Close the door fully and check the gasket. 2. Vacuum the grille at the base of the column. 3. Leave the setpoint alone for several hours. 4. Check the zone with a thermometer among the bottles. 5. If the message persists, call us.

! Why to stop there

A cooling or sensor cause cannot be seen from the front of the column.
Opening the door repeatedly to check keeps the zone warm.
Cleaning the condenser behind the grille is not safe with the power connected.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Wine Column codes

E5/E6Bertazzoni REF18WCB/REF24WCB Codes E5 and E6: Middle Zone In-Cabinet Probe Open or Shorted E7/E8Bertazzoni REF18WCB/REF24WCB Codes E7 and E8: Middle Zone Frosting Probe Open or Shorted E11/E12Bertazzoni REF18WCB/REF24WCB Codes E11 and E12: Lower Zone Frosting Probe Open or Shorted Power FailureBertazzoni Wine Column Message "Power Failure": Long Outage Recorded Upper or lower zone too coldBertazzoni Wine Column Message "Upper or Lower Zone Too Cold": Wait Before Calling Check condenserBertazzoni Wine Column Message "Check Cond": Time to Clean the Condenser Door openBertazzoni Wine Column Message "Door open": Door Left Open Too Long E1/E2Bertazzoni REF18WCB/REF24WCB Codes E1 and E2: Upper Zone In-Cabinet Probe Open or Shorted

Upper or lower zone too warmUpper or lower zone too warm questions

Which zone is warm?

The message names the upper or lower zone. Check that zone first with a thermometer. If one zone is warm and the other normal, the problem is likely in the one zone.

Will the wine spoil?

Wine tolerates a few degrees of change for a short time. A zone that stays well above your setting for days can age the wine too fast, so move valuable bottles if the warmth continues.

What will you check?

We check the door seal, the condenser, the sensor reading and the cooling cycle, then quote the price in writing. Our repairs carry a 30-day workmanship warranty.

Bertazzoni Wine Column Message “Upper or Lower Zone Too Warm”: Zone Above Setpoint

What Upper or lower zone too warm means

Common causes of Upper or lower zone too warm

Other Wine Column codes

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