Lettuce and Herbs Freezing in Your Bertazzoni Refrigerator Crisper

Nothing is sadder than pulling out a head of romaine that has turned glassy and limp. If produce in your Bertazzoni refrigerator keeps freezing, the cabinet is running colder than it should somewhere along the airflow path, and the cause is often simple.

Start With What You Can See

Look at where the frozen items sit. Food pressed against the back wall or against an air vent takes the full blast of the coldest air. Check these first:

• Move produce away from the rear panel and any vent openings.
• Make sure the crisper humidity slide is set toward high humidity for leafy greens.
• Confirm that grocery bags or tall bottles are not blocking an airflow opening.
• Place a stand-alone thermometer in a glass of water on the middle shelf and read it after several hours.

Why the Cabinet May Be Running Too Cold

A control set a notch too low is the easiest explanation, and a busy household sometimes nudges it down without noticing. Another common cause is a door that does not seal on one edge, which makes the cooling system run harder and can create uneven cold pockets. A sensor that reads incorrectly, or a damper that sticks open, can also let freezer air spill into the fresh food side. Those two are not things to fix with a screwdriver on a Saturday afternoon.

If the thermometer shows readings near freezing even after you raise the setting by one step and wait a full day, stop adjusting. Constant tweaking hides how the unit really behaves.

Booking a Visit

Our technician will measure actual temperatures, test the damper and sensor, and look over the door gasket before suggesting anything. We put the cost on paper first and the repair is guaranteed for 30 days afterward. Read more about refrigerator repair or see whether your street is covered on the service area list.