Bertazzoni Wine Column Message "Door open": Door Left Open Too Long

What Door open means

On Bertazzoni built-in wine columns with a TFT display, such as the REF24WCPIXR and REF18WCPRL, "Door open" appears a few minutes after the door has been opened. The message is a reminder to close the door. Closing it fully clears the message, and the wine stays in good shape as long as the door is not left open for hours.

Common causes of Door open

The door was left open while loading or cleaning
A bottle or rack sticking out past the shelf edge
A gasket that is dirty or bent so the door does not close firmly
A door switch that does not detect the closed door

✓ One safe check you can try

1. Close the door and check that every bottle sits inside the rack. 2. Wipe the gasket with warm water and dry it. 3. Open and close the door slowly and watch the message. 4. Check that the column is level in its opening. 5. If the message stays with the door closed, call us.

! Why to stop there

A door that does not seal warms the wine and strains the compressor.
A door switch cannot be tested without opening trim around the glass.
Adjusting a heavy glass door yourself can crack the glass or bend a hinge.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Wine Column codes

Upper or lower zone too warmBertazzoni Wine Column Message "Upper or Lower Zone Too Warm": Zone Above Setpoint Check condenserBertazzoni Wine Column Message "Check Cond": Time to Clean the Condenser E1/E2Bertazzoni REF18WCB/REF24WCB Codes E1 and E2: Upper Zone In-Cabinet Probe Open or Shorted E3/E4Bertazzoni REF18WCB/REF24WCB Codes E3 and E4: Upper Zone Frosting Probe Open or Shorted E5/E6Bertazzoni REF18WCB/REF24WCB Codes E5 and E6: Middle Zone In-Cabinet Probe Open or Shorted E7/E8Bertazzoni REF18WCB/REF24WCB Codes E7 and E8: Middle Zone Frosting Probe Open or Shorted E11/E12Bertazzoni REF18WCB/REF24WCB Codes E11 and E12: Lower Zone Frosting Probe Open or Shorted Power FailureBertazzoni Wine Column Message "Power Failure": Long Outage Recorded

Door openDoor open questions

How long can the door stay open before the message shows?

The message appears after the door has been open a few minutes, so short openings while you pick a bottle do not trigger it. If you are reorganizing the bottles, expect the message and simply close the door when finished.

The door is closed and the message stays. Why?

Look for a bottle that holds the door off, or a gasket fold. If both are fine, the door switch may not be registering the closed position, and we can test it.

Will wine spoil from a few minutes of an open door?

Not from a few minutes. Wine reacts slowly to temperature changes. A door that stays open for hours is different, so close it and let the zones recover.

Bertazzoni Wine Column Message “Door open”: Door Left Open Too Long

What Door open means

Common causes of Door open

Other Wine Column codes

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