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Error code · Cooktop

Bertazzoni Cooktop Auto Shutdown Protection: Timed Safety Switch-Off

Current Bertazzoni induction cooktops, including the PE304TX, PE365TB and PE304HB, plus the radiant PE304CER, have a built-in cooking time limit. A zone left on at one setting is switched off after a set time, from about…

Low risk · DIY check OK
Code
Auto Shutdown Protection
Appliance
Cooktop
Brand
Bertazzoni
Warranty
30-day workmanship

What Auto Shutdown Protection means

Current Bertazzoni induction cooktops, including the PE304TX, PE365TB and PE304HB, plus the radiant PE304CER, have a built-in cooking time limit. A zone left on at one setting is switched off after a set time, from about 6 hours at low levels down to 1.5 hours at levels 7 to 9 and P on the touch-screen models. The radiant PE..CER allows 10 hours at levels 1 to 8 and 3 hours at 9. The whole cooktop also shuts off 20 seconds after all zones are off.

Common causes of Auto Shutdown Protection

  • A zone that stayed on at one power level past its time limit
  • All zones turned off, so the cooktop powered down 20 seconds later
  • On a legacy P365IX, a pan lifted away so the element turned off after one minute
✓ One safe check you can try

1. Turn the zone back on at the setting you want; the timer starts again. 2. Stir or adjust the power level during long cooking so the limit is not reached. 3. Place cookware back on an induction zone within a minute if you only lifted it briefly. 4. If a zone shuts off long before the limits above, note the level and call us.

! Why to stop there
  • The cutoff is a safety feature working as designed, so there is nothing to repair in most cases.
  • Taking the cooktop apart will not change the time limits, and it risks live voltage.
  • If it really does shut off too soon, we diagnose it for a price you approve first, with a 30-day workmanship warranty on the work.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
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Auto Shutdown ProtectionAuto Shutdown Protection questions
How long can a zone stay on before it switches off?

On the touch-screen induction models it runs about 6 hours at low levels and about 1.5 hours at levels 7 to 9 and P. The radiant PE..CER allows 10 hours at levels 1 to 8 and 3 hours at level 9.

Why did the whole cooktop go dark by itself?

The cooktop switches off automatically 20 seconds after every cooking zone has been switched off. If you did turn the last zone off, the dark display is normal and nothing is wrong.

What happens when I lift a pan off an induction zone?

On the legacy P365IX the power drops to zero immediately and the controls turn the element off after one minute. Put the pan back before then and cooking continues.

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