On the legacy Bertazzoni induction cooktops P304IX and P365IX, the pan sensor will not mistake a small object, such as a fork, a spoon or a piece of jewelry, for cookware. A zone with only a…
On the legacy Bertazzoni induction cooktops P304IX and P365IX, the pan sensor will not mistake a small object, such as a fork, a spoon or a piece of jewelry, for cookware. A zone with only a small item on it stays cold. If a pot or pan is removed entirely, the power output drops to zero at once, and the controls turn the element off after one minute. Owners see a zone that does not respond.
1. Place a flat-bottomed magnetic pan of proper size fully on the zone. 2. Remove forks, spoons and jewelry from the cooking area. 3. If the element switched off after a minute, turn it back on with the pan in place. 4. If a correct pan is still ignored, try a second zone and call us if both fail.
The sensor is designed not to treat a fork, spoon or jewelry as a pan. That keeps small metal objects from heating up, and it is the intended behavior on the P365IX.
When a pot is fully removed, output drops to zero instantly and the controls turn that element off after one minute. Returning the pan before the minute ends lets cooking go on.
Check that it is magnetic, flat and large enough. If a suitable pan still gets no heat on any zone, the sensing is not working as it should, and we would test the cooktop.
A technician diagnoses it on site and gives you the price in writing before any work starts.