Bertazzoni 30-Inch Combi-Steam Oven Code DEP or EMP: Tank Must Be Emptied

What DEP / EMP means

On Bertazzoni 30-inch combi-steam ovens, DEP (MAST30CSEX and PROF30CSEX) or EMP (MASCS30X and PROCS30X) means water has been pumped back into the tank after cooking. Take out the tank, empty it and dry it. The same message also appears if you begin a new cycle without emptying the tank first. It is a normal housekeeping message, not a breakdown. The oven will not mind a short wait, but dry the tank before the next steam cycle.

Common causes of DEP / EMP

Water pumped back into the tank at the end of a steam cycle
A new cooking cycle begun without emptying the tank
A tank left in place for several days with leftover water
A tank not removed after the oven cooled

✓ One safe check you can try

1. Wait until the oven finishes pumping and cools. 2. Pull out the water tank and pour out the water. 3. Dry the tank with a clean cloth. 4. Slide it back in before the next steam program. 5. If DEP or EMP returns every time even after emptying, call us.

! Why to stop there

Water standing in the oven for days can grow odors and deposits.
Forcing the tank out while hot water is still returning to it can scald your hand.
If the message persists after emptying, a pump or level sensor needs testing, which is not an at-home job.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Steam Oven codes

CAL (blinking)Bertazzoni 30-Inch Combi-Steam Oven Code CAL (Blinking): Descaling Overdue, Oven Blocked Descale light (steady / flashing)Bertazzoni 30-Inch Combi-Steam Oven Descale Light: Steady Means Due, Flashing Means Overdue -L0-Bertazzoni 30-Inch Combi-Steam Oven Code -L0-: Water Tank Nearly Empty PUMPBertazzoni 30-Inch Combi-Steam Oven Code PUMP: Water Returning to the Tank rESBertazzoni 30-Inch Combi-Steam Oven Code rES: Water Tank Not Seated SAFEBertazzoni 30-Inch Combi-Steam Oven Code SAFE: Child Lock Active VAPBertazzoni 30-Inch Combi-Steam Oven Code VAP: Steam Reduction Running

DEP / EMPDEP / EMP questions

Why are there two different codes?

The MAST30CSEX and PROF30CSEX show DEP, while the MASCS30X and PROCS30X show EMP. Both mean the same thing: empty and dry the tank. Whichever word appears, the routine for the tank is identical: remove, pour out, dry, replace.

Do I need to empty the tank after every use?

Yes. After cooking with steam the oven pumps its water back into the tank, and emptying and drying it prevents scale and odors. Starting a new cycle without doing so brings the message back.

The message returns after I emptied the tank. Is it broken?

If you emptied it and seated it correctly, a sensor or pump may not be registering. Book a visit and we will test it. Please tell us which word you see and whether it appears at start or end of a cycle.