Bertazzoni Cooktop Code E2: High Voltage or an Overheated Hob, by Model

What E2 means

E2 carries different meanings on Bertazzoni cooktops. On the professional PE..INDXV series, such as the PE304INDXV, it means the voltage is too high, above 285V, so check the power supply. On the legacy P365IAE and P304IAE, the hob is overheated, so let it cool and turn it on again. On the TFT and hidden-slider models such as the PE304TX, it reports overtemperature and a switch-off.

Common causes of E2

On PE..INDXV, a supply voltage above 285V
On P304IAE and P365IAE, an overheated hob that needs to cool
On TFT and hidden-slider models, an overtemperature shutdown
Blocked airflow around the cooktop in the overheating cases

✓ One safe check you can try

1. Switch the cooktop off and let it cool before trying again. 2. Check that vents and the space below are not blocked. 3. On the PE..INDXV, have the supply voltage checked if the code returns. 4. If E2 comes back after cooling, call us with your model number.

! Why to stop there

The same code points to heat on some models and voltage on another, so the model decides the next step.
Voltage and board checks mean working with live 240V.
We quote before starting and give a 30-day workmanship warranty.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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Other Cooktop codes

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E2E2 questions

How do I know which E2 I have?

Look at the model. PE..INDXV means voltage above 285V. P304IAE and P365IAE mean an overheated hob. TFT and hidden-slider cooktops report overtemperature. The model plate tells you which applies.

What should I do first for the overheating versions?

Switch the cooktop off, wait for it to cool and turn it on again. Keep ventilation paths clear and cook at lower power if it was hot. Repeated E2 after cooling needs a technician.

Is an E2 voltage error dangerous?

Voltage above 285V is far outside normal, so have the supply checked before using the cooktop. That is work for a licensed electrician rather than a quick homeowner fix.