Bertazzoni BMBI Refrigerator Display Mode: showroom energy-saving mode with no cooling

What Demo Mode means

On Bertazzoni built-in bottom-mount refrigerators with a TFT display, such as the REF30BMBIPRT, REF36BMBIXRT and the REF18FCBIPRV column, a showroom model may be in a special energy-saving Demo Mode. The appliance appears to be working, with lights on and false temperatures displayed, but no cooling takes place. Contact the point of purchase if that is how it came. The owner finds a warm refrigerator with a normal-looking display.

Common causes of Demo Mode

Demo Mode left on from the showroom
Demo Mode switched on by accident
A cooling problem only after Demo Mode is ruled out

✓ One safe check you can try

1. Check the temperature display against how the food feels. 2. Look at the settings menu for a Demo Mode entry. 3. Switch it off if the menu allows. 4. Wait a few hours and check for cooling. 5. If it stays warm, call us.

! Why to stop there

Food can spoil while the display looks normal.
The menu steps are model specific.
A refrigerator that is truly not cooling is a separate repair.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Refrigerator codes

Replace filterBertazzoni REF30/36BMBI Message "Replace filter": Water Filter Cartridge at 30 Percent Sabbath ModeBertazzoni Column and Bottom-Mount Message "Sabbath Mode": Cooling On, Lights and Display Off Upper unit openBertazzoni REF30/36BMBI Message "Upper unit open": Fresh-Food Door Open Too Long Fridge too warmBertazzoni TFT Column Message "Fridge too warm": refrigerator section above its setting Ice Maker Does Not WorkBertazzoni BMBI Refrigerator Message "Ice Maker Does Not Work": icemaker off or water not connected Lower unit openBertazzoni BMBI Refrigerator Message "Lower unit open": freezer door left open Lower unit too coldBertazzoni REF30/36BMBI Message "Lower unit too cold": Freezer Drawer Running Below Setpoint Lower unit too warmBertazzoni REF30/36BMBI Message "Lower unit too warm": Freezer Above Its Target

Demo ModeDemo Mode questions

My refrigerator is lit but warm. What is wrong?

It may be in Demo Mode, where the lights work and the display shows false temperatures but nothing is actually cooled. A showroom model is the usual source.

How do I exit Demo Mode?

Look in the display settings for the Demo Mode entry and switch it off. If you cannot find it, send us the model number, or contact the point of purchase as the guidance suggests.

Should I move my food?

Yes, until you confirm the refrigerator is actually cooling. A cooler with ice works well as a backup, and a simple thermometer in the compartment tells you whether the temperature is safe.