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Error code · Refrigerator

Bertazzoni Column Refrigerator Message “Power Failure!!”: Long Power Interruption Recorded

On Bertazzoni built-in refrigerator columns with a TFT display, such as the REF18FCBIPRV, REF24FCBIPNV and REF18FCBIPLV, "Power Failure!!" tells you that electrical power was interrupted for a prolonged time. The appliance starts working again by itself,…

Low risk · DIY check OK
Code
Power Failure!!
Appliance
Refrigerator
Brand
Bertazzoni
Warranty
30-day workmanship

What Power Failure!! means

On Bertazzoni built-in refrigerator columns with a TFT display, such as the REF18FCBIPRV, REF24FCBIPNV and REF18FCBIPLV, "Power Failure!!" tells you that electrical power was interrupted for a prolonged time. The appliance starts working again by itself, and the display shows the warmest temperatures that were reached while it was off. The same message appears on the REF36BMBIPRT bottom-mount. Check the recorded temperatures before you decide what to keep.

Common causes of Power Failure!!

  • A utility outage, storm or planned shutoff that lasted long enough to be logged
  • A tripped breaker or switched-off outlet feeding the built-in appliance
  • A loose plug behind the cabinet after cleaning or moving the unit
  • Repeated brief power dips from a failing outlet or home wiring
✓ One safe check you can try

1. Read the warmest temperatures on the display and note how high they went. 2. Check food: anything that sat above 40F for more than two hours should be discarded. 3. Leave the doors closed while the cooling catches up. 4. Look at the breaker panel and reset a tripped breaker once. 5. If the message returns without an outage, write down the dates and call us.

! Why to stop there
  • The plug sits behind a built-in cabinet, and pulling the unit out can damage the water line or the floor.
  • Wiring problems in the house are not visible on the appliance and are a job for an electrician.
  • Guessing about food safety from smell alone is risky; the recorded temperatures give a better answer.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
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Other Refrigerator codes

Power Failure!!Power Failure!! questions
Does the message mean the refrigerator is broken?

No. It records that power was gone for a long time and then returned. Once you acknowledge it and the temperatures recover, the appliance runs normally.

How do I know if the food is safe?

Use the warmest temperatures shown on the display. If the refrigerator part rose above 40F for over two hours, perishable food should be thrown out. Frozen items with ice crystals can be refrozen.

Why do I see it when the lights never went out?

A short outage may have happened while you were away, or a breaker shared with another appliance tripped. If it keeps coming back, we can check the outlet and the control for repeated dropouts.

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Still unsure about Power Failure!!?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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