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Error code · Refrigerator

Bertazzoni TFT Column Message “Door Fridge OPEN”: refrigerator door left open

On Bertazzoni refrigerator columns with a TFT display, such as the REF18FCBIPRV, REF24FCBIPNV and REF18FCBIPLV, "Door Fridge OPEN" appears a few minutes after the refrigerator door has been opened and not closed. The message tells you…

Low risk · DIY check OK
Code
Door Fridge OPEN
Appliance
Refrigerator
Brand
Bertazzoni
Warranty
30-day workmanship

What Door Fridge OPEN means

On Bertazzoni refrigerator columns with a TFT display, such as the REF18FCBIPRV, REF24FCBIPNV and REF18FCBIPLV, "Door Fridge OPEN" appears a few minutes after the refrigerator door has been opened and not closed. The message tells you the fridge door is not shut. The owner sees the text on the display, and the cold air is escaping into the kitchen while it stays up.

Common causes of Door Fridge OPEN

  • The door not pushed fully shut
  • A shelf, bin or package keeping the door off its seal
  • A door seal that does not close tightly
✓ One safe check you can try

1. Close the refrigerator door firmly and wait a moment. 2. Check that bins and shelves are not blocking it. 3. Look at the seal for gaps, folds or crumbs and wipe it with warm water. 4. If the message stays with the door closed, call us.

! Why to stop there
  • A door that does not seal warms the food inside.
  • A door switch problem sits behind the trim.
  • A bent hinge is not a quick adjustment.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
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Other Refrigerator codes

Door Fridge OPENDoor Fridge OPEN questions
Why does it say the fridge door is open?

The door is not fully closed or the unit does not sense it as closed. The message appears a few minutes after the door was opened.

The door looks shut. What now?

Check for an item in the way and clean the seal. A door that bounces back open may need its alignment looked at, and we can do that on a visit.

Will it spoil my food?

Not in a few minutes, but a door left open for hours will warm the food past a safe temperature. Close it and check the temperature display after an hour.

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Still unsure about Door Fridge OPEN?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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