Bertazzoni RFD36FZNX Code EE: Ice Maker Sensor Problem

What EE means

On the Bertazzoni RFD36FZNX and RFD36FZNW French-door refrigerators, the code EE tells you the ice maker sensor has a problem. The refrigerator can still cool and freeze, but ice production may stop or slow, and the display shows the code. Maintenance personnel should check it. On other Bertazzoni French-door generations the same letters point to different sensors. Ice may still drop into the bin for a while before it slows.

Common causes of EE

An ice maker sensor with an open or shorted reading
A loose connector at the ice maker
Frozen or clumped ice around the sensor
An ice maker module that no longer reports correctly

✓ One safe check you can try

1. Check the ice bin for a solid block of ice and break it up carefully. 2. Make sure the bin is pushed fully in. 3. Make sure the water supply valve is open. 4. Turn the ice maker off for a few minutes and back on. 5. If EE stays, call us.

! Why to stop there

The sensor is part of the ice maker module, which has water and electrical connections.
Chipping ice from around the module with tools can break plastic parts.
A water supply problem and a sensor problem both stop ice, and only testing separates them.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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Other Refrigerator codes

Fridge too warmBertazzoni TFT Column Message "Fridge too warm": refrigerator section above its setting Ice Maker Does Not WorkBertazzoni BMBI Refrigerator Message "Ice Maker Does Not Work": icemaker off or water not connected Lower unit openBertazzoni BMBI Refrigerator Message "Lower unit open": freezer door left open Lower unit too coldBertazzoni REF30/36BMBI Message "Lower unit too cold": Freezer Drawer Running Below Setpoint Lower unit too warmBertazzoni REF30/36BMBI Message "Lower unit too warm": Freezer Above Its Target Power Failure!!Bertazzoni Column Refrigerator Message "Power Failure!!": Long Power Interruption Recorded Refrigerator too warm / Refrigerator too coldBertazzoni REF30/36BMBI Messages "Refrigerator too warm" and "too cold": Fresh-Food Side Off Target Replace filterBertazzoni REF30/36BMBI Message "Replace filter": Water Filter Cartridge at 30 Percent

EEEE questions

Does EE affect the refrigerator?

No. The refrigerator can still cool and freeze. Only the ice maker is affected, so food storage is not at risk. Ice stored in the bin is still fine to use.

My ice maker makes ice but EE appears. Why?

The sensor may be giving unreliable readings even though ice is still produced. It could stop at any time, so it is worth a visit before the ice stops.

Is EE the same as E0?

No. EE is the ice maker sensor, while EO with the letter O is the ice maker problem on the same model. Read the letters on the display carefully, and tell us exactly what you see.