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Error code · Refrigerator

Bertazzoni TFT Refrigerator Message “Error Code…”: call customer care with the number

On Bertazzoni refrigerator and freezer columns with a TFT display, such as the REF18FCBIPRV, REF24FCBIPNV and REF30BMBIPRT, "Error Code..." covers functional or operating problems. Touch the Alarm button and the display shows the error message with…

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Code
Error Code...
Appliance
Refrigerator
Brand
Bertazzoni
Warranty
30-day workmanship

What Error Code... means

On Bertazzoni refrigerator and freezer columns with a TFT display, such as the REF18FCBIPRV, REF24FCBIPNV and REF30BMBIPRT, "Error Code..." covers functional or operating problems. Touch the Alarm button and the display shows the error message with its error number. The owner is told to call customer care. The numbers themselves are not listed for owners, so the number you read off the display is what we work from.

Common causes of Error Code...

  • An operating problem reported by the appliance control
  • A temporary condition after a power event
  • A cooling or sensor problem that needs a technician to identify
✓ One safe check you can try

1. Touch the Alarm button and write down the message and number shown. 2. Check that the doors are shut and the seals are clean. 3. Keep the doors closed as much as possible to protect the food. 4. Unplug the unit for 5 minutes, then restore power and see whether the message returns. 5. If it does, call us with the number.

! Why to stop there
  • The number needs a technician to interpret in context.
  • Opening panels exposes line voltage.
  • Guessing at a part can waste money.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
→Same appliance

Other Refrigerator codes

Upper unit openBertazzoni REF30/36BMBI Message "Upper unit open": Fresh-Food Door Open Too Long Fridge too warmBertazzoni TFT Column Message "Fridge too warm": refrigerator section above its setting Ice Maker Does Not WorkBertazzoni BMBI Refrigerator Message "Ice Maker Does Not Work": icemaker off or water not connected Lower unit openBertazzoni BMBI Refrigerator Message "Lower unit open": freezer door left open Lower unit too coldBertazzoni REF30/36BMBI Message "Lower unit too cold": Freezer Drawer Running Below Setpoint Lower unit too warmBertazzoni REF30/36BMBI Message "Lower unit too warm": Freezer Above Its Target Power Failure!!Bertazzoni Column Refrigerator Message "Power Failure!!": Long Power Interruption Recorded Refrigerator too warm / Refrigerator too coldBertazzoni REF30/36BMBI Messages "Refrigerator too warm" and "too cold": Fresh-Food Side Off Target
Error Code...Error Code... questions
How do I see the error number?

Touch the Alarm button and the display shows the error message together with its number. Write it down exactly as shown before you do anything else.

Can I clear it myself?

A power reset can clear a temporary condition. If the message returns, it needs a technician, because the number points to what the appliance control has detected.

What should I tell you when I call?

Give us the model number from the label and the exact error number displayed. That lets us come prepared with the right parts and a written price.

Book a visit

Still seeing Error Code...?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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