On legacy Bertazzoni induction cooktops such as the P304IX and P365IX, the supply-line breaker trips, or the line fuse burns, as soon as you switch the unit on. The official explanation is either that the cooktop…
On legacy Bertazzoni induction cooktops such as the P304IX and P365IX, the supply-line breaker trips, or the line fuse burns, as soon as you switch the unit on. The official explanation is either that the cooktop is connected incorrectly or that there is an internal problem. The connection should be checked first, and if it is correct, a service technician is needed. The cooktop never gets to heat.
1. Switch the cooktop off at its controls and leave it off. 2. Reset the breaker once only if it has tripped; if it trips again, stop resetting it. 3. Make sure no water or liquid has been spilled near the controls. 4. Do not try another outlet or breaker; call us so the connection can be checked.
No. Reset it once at most. If it trips again straight away, the circuit is telling you something is wrong with the connection or the cooktop, and more resets only stress the wiring.
Yes. The official guidance is to have the connection checked first, because an incorrectly connected cooktop can trip the breaker on its own. If the connection is sound, the problem is inside the unit.
We advise against it. A cooktop that trips the supply on switch-on should stay off until a technician has looked at the connection and the unit itself.
A technician diagnoses it on site and gives you the price in writing before any work starts.