Bertazzoni PE365INDXV Cooktop Code E3: Cooktop Sensor Short Circuit

What E3 means

On Bertazzoni professional induction cooktops such as the PE244INDXV, PE304INDXV and PE365INDXV, E3 is an error message from the cooktop sensor, showing a short circuit. The instruction is to contact customer service or a licensed electrician. The cooktop cannot work normally with this code, and owners see E3 with the affected zone stopped. Heating on the affected zone stops completely.

Common causes of E3

A short circuit in the cooktop sensor
Wiring or connectors to the sensor that have failed
Moisture reaching the sensor area

✓ One safe check you can try

1. Switch the cooktop off and wipe up any liquid around it. 2. Turn the breaker off for a minute and then back on. 3. See whether E3 shows again at switch-on. 4. When E3 comes back, leave the cooktop unused and phone us.

! Why to stop there

A short circuit is an electrical matter, and forcing the cooktop on can add damage.
Checking a sensor means working inside a high-voltage appliance.
We tell you the price in writing first, and finished work comes with 30 days of workmanship warranty.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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Other Cooktop codes

Sudden Shutdown With Signal ToneBertazzoni Induction Cooktop Sudden Shutdown With a Signal Tone and Error Code Touch Controls UnresponsiveBertazzoni Induction Cooktop Touch Controls Unresponsive: Locked or Wet Keys UBertazzoni P304IAE Induction Cooktop Code U: No pan or inadequate pan u (pan symbol)Bertazzoni Professional Induction Cooktop Code u: No suitable cookware U400Bertazzoni Induction Cooktop Code U400: Supply connection LBertazzoni Induction Cooktop Code L: Child lock activated FABertazzoni Cooktop Code FA: Security Key Error in the On/Off Key Emitter No pan symbolBertazzoni Induction Cooktop Message "No Pan Symbol": Pan removed from zone

E3E3 questions

What does short circuit mean for this code?

It means the cooktop sensor circuit is reading as shorted. The control cannot trust the sensor, so it stops heating instead of guessing. We then confirm it with a test.

Can I reset the code myself?

A breaker reset is safe to try once. If E3 returns, the short is real, and the official step is to call a licensed electrician.

Is E3 related to E7?

They are neighbors. E3 is a sensor short circuit, while E7 is a malfunction of the cooktop sensor. Both need service, and we can tell them apart when we test.