Bertazzoni Cooktop Code ER03: Water or Pans on the Control Area

What ER03 means

On current Bertazzoni induction cooktops with a TFT or hidden-slider interface, such as the PE304TX or PE365TB, ER03 means water or cookware is sitting on the user interface. The cooktop switches off after 10 seconds. The legacy P365IAE shows the same message as Er03 for an object or liquid covering the control keys. A missing pan on a zone is shown separately by the pan symbol, not by ER03.

Common causes of ER03

Water or a spill on the glass over the controls
A pan, lid or utensil resting on the user interface
A damp cloth or towel left on the control keys

✓ One safe check you can try

1. Switch the cooktop off and remove anything from the control area. 2. Wipe the glass with a dry, soft cloth, including the edges around the keys. 3. Wait a few seconds, then switch the cooktop back on. 4. If ER03 comes back on a clean, dry surface, stop and call us.

! Why to stop there

ER03 almost always clears once the controls are dry and clear, so a clean glass is the first thing to try.
A code that persists on a dry surface points to the touch interface, which is not a home repair.
We quote before starting and give a 30-day workmanship warranty.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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Other Cooktop codes

Sudden Shutdown With Signal ToneBertazzoni Induction Cooktop Sudden Shutdown With a Signal Tone and Error Code Touch Controls UnresponsiveBertazzoni Induction Cooktop Touch Controls Unresponsive: Locked or Wet Keys UBertazzoni P304IAE Induction Cooktop Code U: No pan or inadequate pan u (pan symbol)Bertazzoni Professional Induction Cooktop Code u: No suitable cookware U400Bertazzoni Induction Cooktop Code U400: Supply connection FbBertazzoni Cooktop Code Fb: Keyboard Error in Group Selection Only One Side WorksBertazzoni P304IX Cooktop Heats on Only One Side: Internal Problem FcBertazzoni Cooktop Code Fc: Overtemperature Shutdown, Let It Cool

ER03ER03 questions

Why did the cooktop turn off by itself after ER03 appeared?

It switches off after 10 seconds when water or pans cover the user interface. That is a protection against the controls registering false touches while they are covered.

Does ER03 mean no pan is on the zone?

No. On the US models, a missing or unsuitable pan is shown with the pan symbol. ER03 is only about water or objects on the control area.

Can I wipe the glass while the cooktop is on?

Switch it off first. Wiping across live touch keys can register as presses, and a wet cloth left on them can bring ER03 straight back.