Booking today · Houston service windows 9–12 · 1–4 · 4–7 Independent Bertazzoni specialists · Licensed & insured Mon–Fri 7:00 AM - 8:00 PM · Sat 8:00 AM - 6:00 PM
(713) 366-4775 Reserve a Visit
Error code · Refrigerator

Bertazzoni REF31BMF Code dr: Door Open Alarm After Two Minutes

On Bertazzoni REF31BMFIXNV and REF31BMFXNV bottom-mount refrigerators, dr is the door open alarm. When the fridge or freezer door stays open longer than two minutes, the display shows dr, the door icon blinks, and the buzzer…

Low risk · DIY check OK
Code
dr
Appliance
Refrigerator
Brand
Bertazzoni
Warranty
30-day workmanship

What dr means

On Bertazzoni REF31BMFIXNV and REF31BMFXNV bottom-mount refrigerators, dr is the door open alarm. When the fridge or freezer door stays open longer than two minutes, the display shows dr, the door icon blinks, and the buzzer sounds three times every minute for eight minutes. Closing the door clears it; holding the two buttons for three seconds silences the buzzer. It is a warning, not a breakdown.

Common causes of dr

  • A fridge or freezer door left open while loading or cleaning
  • A shelf item or drawer that keeps a door from closing completely
  • A gasket that is dirty or damaged so the door springs back open
  • A door switch that does not recognize a closed door
✓ One safe check you can try

1. Close both doors and check that every drawer is pushed in. 2. Move any bottle or box that sticks out past a shelf edge. 3. To silence the buzzer, hold the two buttons for three seconds. 4. Wipe the gaskets and watch whether the doors seal when released. 5. If dr shows with both doors closed, note which door and call us.

! Why to stop there
  • A door switch is mounted in the cabinet frame, and replacing it means disassembling trim.
  • Leaving a door that does not close properly can warm the food and ice up the evaporator.
  • Silencing the buzzer without checking the door only delays a food-safety problem.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
→Same appliance

Other Refrigerator codes

drdr questions
How do I stop the beeping?

Close the door, which clears the alarm. If the door must stay open for cleaning, hold the two buttons for three seconds to silence the buzzer. Otherwise it repeats three beeps every minute for eight minutes.

Why does dr appear when both doors look closed?

One door may be sitting a fraction open against a drawer or gasket fold, or the door switch is not seeing it closed. Push each door firmly and watch the icon. If it still blinks, book a visit.

Does dr stop the cooling?

No. The compressor keeps running. A door left open, though, lets warm air in, so food can warm and frost can form. Close it promptly and recheck the temperature after an hour.

Book a visit

Still unsure about dr?

A technician diagnoses it on site and gives you the price in writing before any work starts.

☎ Call the desk ▤ Reserve a Visit