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MAS365GASXE

Bertazzoni MAS365GASXE Range Repair

Bertazzoni range

Most common issues on this model

  1. Burner stays dark even though the igniter clicks
  2. Gas oven takes a long time to heat
  3. Burners run yellow after a boil-over
  4. Oven door seal has gaps

Gas on top, gas below, five burners across 36 inches: the MAS365GASXE is the plain gas member of the Master Series line at this width. It often stands where a previous large range was removed, and the existing gas line comes up behind it.

This is a range where cleaning prevents most calls. When a pot boils over the center, liquid can seep around the cap and soak the igniter, and the burner will click without catching until it dries. After we confirm the burners, we light the oven and watch how long the igniter takes, since a weakening igniter is the leading reason ovens at this size get slow.

If you ever smell gas, step outside and phone the gas utility before anything else.

Key features

  • 36-inch freestanding range
  • Five-burner gas cooktop
  • Gas oven
  • Master Series
→Codes

Error codes this model can show

MAS365GASXEMAS365GASXE questions
Why does my burner click but not light after I boiled over?

Liquid likely got into the igniter or port. Letting it dry may help, but if the click continues, we clean the port, dry the igniter and test the spark module so it fires on a clean, dry electrode.

Is the MAS365GASXE a different range from the MAS365GASXT?

Both are all-gas 36-inch Master Series ranges with five burners. They are separate model numbers, so we confirm the number on the rating plate and order parts to match that exact model.

The oven lights but cools off quickly. Where does the heat go?

We look at the door gasket and hinges first, because a leaking door loses heat fast. Then we check the igniter and sensor so the oven can hold temperature and cycle at the proper intervals.

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Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.

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