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Model library · Bertazzoni Cooktop

PROF365QXE

Bertazzoni PROF365QXE Gas Cooktop Service

Bertazzoni cooktop

Most common issues on this model

  1. Worn igniter clicking on
  2. Burner holding poorly
  3. Center ring lighting partly
  4. Crusted caps and ports

Plenty of Houston kitchens still cook on the PROF365QXE, an older Professional Series 36-inch drop-in with five sealed burners. After many years, its igniters, caps and ports have gathered wear that newer cooktops have not met yet.

On a cooktop of this age we look at carbon on the electrodes, hairline cracks in the ceramic around them and packed residue in the center ring. A burner that ticks without catching often has a dirty or worn igniter, while a ring that lights only in part needs its slots cleared. Parts availability for the exact piece is checked before we quote.

If you notice a gas odor, leave and phone the gas utility from outside. The price is given in writing before work begins, and repairs include our 30-day workmanship warranty.

Key features

  • 36-inch drop-in gas cooktop
  • 5 burners
  • Older Professional Series design
  • High-output center burner
  • Electronic ignition
→Codes

Error codes this model can show

PROF365QXEPROF365QXE questions
Why do my igniters keep clicking now that the cooktop is older?

Carbon on the electrode and worn ceramic weaken the spark or let it escape. We clean the electrode, inspect the ceramic and replace the igniter if it will not hold a spark.

Can an older cooktop still get parts?

We check availability for the specific burner or igniter before quoting. If an exact part is hard to find, we tell you before work starts.

The center burner is weak on one side. Is that fixable?

Usually yes. Packed grease in the ring slots restricts gas on that side. We clean the ring, reseat the cap and confirm the flame is even all the way around.

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Book repair for your PROF365QXE

Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.

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