Bertazzoni Q36500X 36-Inch Cooktop Service
Here is what we see on a Q36500X: a 36-inch Professional Series gas cooktop with five burners and a low edge that drops into the counter. It is often the centerpiece of a kitchen with a separate wall oven, and the wide top sees constant use from one or two cooks at once.
Five burners mean five igniters that sit close to where pots boil over. Over the years, residue builds around the igniter bases and the burner ports, and the caps get put back slightly off. We start with a visual check of each burner, then measure spark behavior and compare how the flames burn across all five.
A gas smell means you should step outside and call the gas utility first. After that, we will inspect the cooktop and give you a written price before we start. Our repairs carry a 30-day workmanship warranty.
On a cooktop of this size, the spark module sends sparks to every igniter at once, so clicking at other burners can be normal until a flame is sensed. If the clicking keeps going after the flame is lit, we check for moisture or a dirty igniter.
We look at the port openings, the burner cap seating, and the air mixture first, since debris there reduces flame strength. If the ports are clear and the cap is flat, we test the valve and the gas feed to that position.
Wipe spills when the top is cool, using a damp cloth and mild soap. Keep liquid out of the burner ports and away from the igniters. Do not use steel wool near the edge, because scratches collect residue and are hard to remove.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.
