Bertazzoni Cooktop Code FA: Security Key Error in the On/Off Key Emitter

What FA means

On the legacy Bertazzoni induction cooktop P365IME and on the radiant PE244CER and PE304CER, FA belongs to the F-letter family of key and keyboard errors. On the PE..CER it is a security key error in the on/off key emitter. Every heater is switched off and locked out. The owner sees FA on the display, the zones will not heat, and the controls do not respond to normal touches.

Common causes of FA

Objects, dirt or liquid overlapping the control keys
A momentary glitch that clears when power is removed and restored
A security key emitter that needs a technician if FA returns

✓ One safe check you can try

1. Make sure nothing, such as dirt, a cloth or liquid, is overlapping the control keys. 2. Wipe the control area clean and dry. 3. Switch the cooktop off at its breaker for about a minute, then restore power. 4. If FA appears again, leave the cooktop off and call us.

! Why to stop there

The heaters stay locked while the key error is active, so cooking cannot go on.
The emitter sits inside the control assembly, which is not a safe area for homeowners.
We give a written price before the work and a 30-day workmanship warranty afterward.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Cooktop codes

Sudden Shutdown With Signal ToneBertazzoni Induction Cooktop Sudden Shutdown With a Signal Tone and Error Code Touch Controls UnresponsiveBertazzoni Induction Cooktop Touch Controls Unresponsive: Locked or Wet Keys UBertazzoni P304IAE Induction Cooktop Code U: No pan or inadequate pan u (pan symbol)Bertazzoni Professional Induction Cooktop Code u: No suitable cookware U400Bertazzoni Induction Cooktop Code U400: Supply connection FEBertazzoni Radiant Ceramic Cooktop Code FE: Touch NTC short FHBertazzoni Radiant Ceramic Cooktop Code FH: EEPROM checksum error FJBertazzoni Cooktop Code FJ: Security Key Error in the ADC

FAFA questions

Does FA mean the cooktop is ruined?

Not necessarily. For key errors the first step is to clear anything from the controls, then remove the power and restore it. Many times that clears the code. If it returns, the key circuit needs a technician.

Why are all the heaters off?

On the radiant PE..CER, a security key error switches every heater off and locks them. It is a safety response, so the cooktop will not heat until the error is cleared.

How is FA different from FC?

Both are security key errors on the PE..CER. FA concerns the on/off key emitter, while FC concerns the receiver. We read the exact letter to know which side of the key circuit to test.