Bertazzoni Radiant Ceramic Cooktop Code Ft: Touch NTC open

What Ft means

On Bertazzoni radiant (Hi-light) ceramic cooktops in the PE..CER range, such as the PE304CER and PE244CER, Ft is a touch NTC error, meaning the NTC temperature sensor on the touch control reads as open. As a protection, all heaters turn off and are locked. The display shows Ft and the cooktop stays off until the control is repaired. The glass itself stays cold.

Common causes of Ft

NTC sensor on the touch control open or disconnected
Broken wire or loose connector to the sensor
Touch control board misreading the sensor
Heat or moisture damage near the control

✓ One safe check you can try

1. Turn all heater controls off and let the glass cool. 2. Dry the glass and touch panel with a soft cloth. 3. Switch the cooktop off at its breaker for one minute, then on again. 4. Try the controls once. 5. If Ft returns and the heaters stay locked, leave the cooktop off and call us.

! Why to stop there

An open sensor and a loose connector look the same without a test.
The sensor circuit is under the glass near live parts.
Resetting the breaker many times does not close an open circuit.
We give a written price first and cover the repair with a 30-day warranty.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Cooktop codes

Sudden Shutdown With Signal ToneBertazzoni Induction Cooktop Sudden Shutdown With a Signal Tone and Error Code Touch Controls UnresponsiveBertazzoni Induction Cooktop Touch Controls Unresponsive: Locked or Wet Keys UBertazzoni P304IAE Induction Cooktop Code U: No pan or inadequate pan u (pan symbol)Bertazzoni Professional Induction Cooktop Code u: No suitable cookware U400Bertazzoni Induction Cooktop Code U400: Supply connection FdBertazzoni Radiant Ceramic Cooktop Code Fd: On/Off LED error FEBertazzoni Radiant Ceramic Cooktop Code FE: Touch NTC short FHBertazzoni Radiant Ceramic Cooktop Code FH: EEPROM checksum error

FtFt questions

What is the difference between Ft and FE?

Ft means the touch NTC sensor reads as open, FE means it reads as shorted. Either way the control cannot read temperature, so it locks every heater.

Why are all my burners dead with Ft?

The cooktop locks all heaters when it cannot read its own control temperature. That protects the electronics, so no heater will work until the sensor circuit is repaired.

Can a reset fix Ft?

A breaker reset is safe to try once. If the sensor circuit is open, Ft will come back, and then you should stop using the cooktop and call us.