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Error code · Cooktop

Bertazzoni Induction Cooktop Message “No Pan Symbol”: Pan removed from zone

On current Bertazzoni induction cooktops with TFT and hidden-slider controls, such as the PE304TX, PE365TB, PE304TC, PE304HB and PE365HB, the no pan symbol means the pan has been removed from the cooking zone. The zone stops…

Low risk · DIY check OK
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Code
No pan symbol
Appliance
Cooktop
Brand
Bertazzoni
Warranty
30-day workmanship

What No pan symbol means

On current Bertazzoni induction cooktops with TFT and hidden-slider controls, such as the PE304TX, PE365TB, PE304TC, PE304HB and PE365HB, the no pan symbol means the pan has been removed from the cooking zone. The zone stops heating when there is no cookware on it. This is normal behavior and the symbol disappears when suitable cookware is placed back on the zone.

Common causes of No pan symbol

  • Pan lifted off the cooking zone
  • Pan moved partly off the zone
  • Cookware not suitable for induction
  • Pan too small for the zone
✓ One safe check you can try

1. Place a flat-bottomed, magnetic pan back in the center of the lit zone. 2. Check that the pan covers the zone marking. 3. Try a magnet on the bottom of the pan. If it does not stick, use a different pan. 4. Wipe the glass clean and dry. 5. If the symbol stays with a good pan in place, call us.

! Why to stop there
  • The symbol is the cooktop doing what it should when a pan leaves the zone.
  • Cookware is the usual cause, not the cooktop.
  • A cooktop that still shows the symbol with a good pan needs its sensing tested.
  • Our written price comes first, and the repair has a 30-day warranty.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
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Other Cooktop codes

Sudden Shutdown With Signal ToneBertazzoni Induction Cooktop Sudden Shutdown With a Signal Tone and Error Code Touch Controls UnresponsiveBertazzoni Induction Cooktop Touch Controls Unresponsive: Locked or Wet Keys UBertazzoni P304IAE Induction Cooktop Code U: No pan or inadequate pan u (pan symbol)Bertazzoni Professional Induction Cooktop Code u: No suitable cookware U400Bertazzoni Induction Cooktop Code U400: Supply connection HBertazzoni Cooktop H on the Display: Residual Heat Indicator LBertazzoni Induction Cooktop Code L: Child lock activated FABertazzoni Cooktop Code FA: Security Key Error in the On/Off Key Emitter
No pan symbolNo pan symbol questions
Is the no pan symbol an error?

No. It tells you that the pan is gone from the zone, so the heating stopped. Putting suitable cookware back usually clears the symbol at once.

Why does it show when my pan is on the zone?

The pan may be off center, too small, or not magnetic. Try a flat magnetic pan centered over the zone marking. If that fails, we can check the zone.

Does the cooktop keep heating the zone with no pan?

No. Induction only heats when cookware is present, so the zone stops heating when the pan is removed. Put suitable cookware back on the zone and the symbol goes away.

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Still unsure about No pan symbol?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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