Bertazzoni Professional Induction Cooktop Code u: No suitable cookware

What u (pan symbol) means

On Bertazzoni professional induction cooktops in the PE..INDXV range, such as the PE244INDXV, PE304INDXV and PE365INDXV, a small u with a pan symbol means no suitable cookware was identified on the zone. The zone will not heat. Place suitable cookware in the middle of the zone, and the cooktop will detect it and begin heating. The symbol appears where the power level would normally show.

Common causes of u (pan symbol)

No pan on the zone
Pan off center
Cookware that is not magnetic
Pan too small for the zone

✓ One safe check you can try

1. Turn the zone off. 2. Center a flat magnetic pan on the zone marking. 3. Check the pan with a magnet. 4. Turn the zone on again. 5. Wipe the glass clean and dry so the pan sits flat. 6. If the symbol stays with a good pan, call us.

! Why to stop there

The cooktop is working as designed when it shows this symbol.
Switching cookware solves it in most kitchens.
If a good pan still shows u, the zone sensing needs a measured test.
We give a written price first and warrant the repair for 30 days.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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u (pan symbol)u (pan symbol) questions

What does the u with a pan symbol tell me?

It tells you the cooktop did not find cookware it can heat. Putting a suitable pan in the middle of the zone normally makes the symbol disappear.

Why isn't my stainless pan accepted?

Some stainless pans have a non-magnetic base. Hold a magnet to the bottom. If it sticks firmly, the pan will work. If it does not, choose a different pan.

Does the zone stay on after the symbol appears?

The zone will not heat without a pan. When you place a suitable pan in the middle, the cooktop detects it and heats. If nothing happens, call us.