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Model library · Bertazzoni Cooktop

PROF365QBXT

Bertazzoni PROF365QBXT Cooktop Repair

Bertazzoni cooktop

Most common issues on this model

  1. Click but no flame
  2. Power burner flame weak
  3. Low flame dying out
  4. Boil-over crust in the ports

A PROF365QBXT carries five brass burners across 36 inches, including a 17,000 BTU power burner, in a drop-in Professional Series design. It is typically set into stone over a cabinet base, often beneath a wall hood.

Brass heats evenly and holds a steady flame, but caps that are put back crooked can ruin that. We check cap fit first, then clear the ports with the right tools and test every electrode. The power burner gets extra attention because it works hardest. If the flame goes out at low heat, a partly blocked port is the usual reason, and we test the whole range of settings after cleaning.

If you smell gas, leave the house and call the gas utility. A written price comes before work, and our repairs have a 30-day workmanship warranty.

Key features

  • 36-inch drop-in gas cooktop
  • 5 brass burners
  • Professional Series
  • One 17,000 BTU power burner
→Codes

Error codes this model can show

PROF365QBXTPROF365QBXT questions
Why does my power burner struggle to hold a flame?

A partly blocked port or a cap that is out of position disrupts the flame. We clear the port, reseat the cap and test the burner at every setting.

What cleaning products are safe for brass burners?

Mild soap and water are best, followed by thorough drying. Harsh pads and strong cleaners can roughen the brass surface and block the ports, which changes how the flame forms around the burner.

How many burners can I run at once?

All five can run together, though ventilation matters. A working hood overhead helps clear heat and fumes, especially when the 17,000 BTU power burner is on alongside the others.

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Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.

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