Bertazzoni Induction Cooktop With Dead Keys or an Odd Display: Board Error

What Some Keys Not Working means

On Bertazzoni professional induction cooktops such as the PE244INDXV, PE304INDXV and PE365INDXV, some keys do not work, or the display does not behave normally. The official explanation is a board or display error. The first step is to disconnect the cooktop from the power supply and reconnect it after a short time. If the problem remains, a licensed electrician is needed.

Common causes of Some Keys Not Working

A temporary board or display error that clears after a power reset
Moisture or residue on the touch keys
A board or display that needs replacement by an electrician

✓ One safe check you can try

1. Switch the cooktop off and wipe the keys with a dry soft cloth. 2. Turn the cooktop's breaker off for a short time, then restore it. 3. Try each key again once the display has started. 4. If keys still fail or the display looks wrong, stop and call us.

! Why to stop there

Dead keys can leave a zone you cannot switch off, which is a safety concern.
The board and display sit under the glass next to high voltage.
We give you a written price first and a 30-day workmanship warranty afterward.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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Other Cooktop codes

Sudden Shutdown With Signal ToneBertazzoni Induction Cooktop Sudden Shutdown With a Signal Tone and Error Code Touch Controls UnresponsiveBertazzoni Induction Cooktop Touch Controls Unresponsive: Locked or Wet Keys UBertazzoni P304IAE Induction Cooktop Code U: No pan or inadequate pan u (pan symbol)Bertazzoni Professional Induction Cooktop Code u: No suitable cookware U400Bertazzoni Induction Cooktop Code U400: Supply connection FdBertazzoni Radiant Ceramic Cooktop Code Fd: On/Off LED error FEBertazzoni Radiant Ceramic Cooktop Code FE: Touch NTC short FHBertazzoni Radiant Ceramic Cooktop Code FH: EEPROM checksum error

Some Keys Not WorkingSome Keys Not Working questions

Is the whole cooktop broken if one key is dead?

Not always. The official remedy starts with disconnecting the power and reconnecting it after a short time. That clears some board and display errors. If it does not, one board or display needs repair.

Can I keep using the keys that work?

We advise against it if you cannot turn every zone off reliably. A zone you cannot switch off is a hazard, so use the breaker to cut power and call us.

How is this different from unresponsive touch controls?

Unresponsive controls are often a lock or a film of water. Dead keys with a strange display point to the board or display itself, so the cure is a power reset first and then a technician.