Bertazzoni MAST365QBXT Cooktop Service
A MAST365QBXT gives you five brass burners across 36 inches, including one 17,000 BTU power burner. It is made for a drop-in cutout, commonly in a long counter facing a window or in the working side of an island.
Brass burners tend to run steady for years, so most calls come down to cleanliness and cap position. A burner that goes out at a low setting often has a partly blocked port, while one that never lights may have a dirty or worn electrode. We clean each part, check how the caps seat and run every burner through high, medium and low before we leave.
Gas smell means leave and phone the gas utility from outside. We give written pricing before work and cover repairs with a 30-day workmanship warranty.
A port partly blocked by residue cannot hold a small flame. We clean it, confirm the cap is seated properly and test the burner at the lowest setting.
The 17,000 BTU power burner draws the most gas. It is the one worth keeping especially clean, because a weak or ragged flame there is the easiest place to notice a developing problem.
Yes. Lift the continuous grates when they are cool, wash them, and clean around the burner bases as well. That keeps crumbs and grease from reaching the ports and electrodes, where they cause missed lighting.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.
